Emotional Intelligence in the Mediation Process

emotional intelligence in mediation

Emotional Intelligence in the Mediation Process

The mediation process is much quicker to complete than going to court, but it can be just as stressful and difficult to handle. Just because you are not appearing in front of a judge doesn’t mean that your emotions and patience won’t be tested. In fact, because you are in a private room, with only a few people, you might find it easier to lash out or show your emotions. Emotional intelligence in the mediation process is vital to the success of your case. We will explore the role of emotional intelligence in mediation as well as provide some tips for keeping your composure in today’s post.

Emotions Can Drive a Party’s Position

As you might know from prior experience, your emotions can drive your position in anything you do in life, and this includes going through mediation. If you are crying or showing that you are disappointed, you could influence how the other party negotiates. The same goes for if the other party is yelling and screaming at you. You will be more likely to fight the other party tooth and nail on the topics. Remaining calm and even-keeled during mediation can help both sides resolve the matter quickly.

emotional intelligence in negotiation

Range of Emotions in Mediation

You will likely experience a range of emotions in mediation, especially if you are going through a divorce or a child custody battle. Your emotions might be a little tamer if you are working through a contract dispute or other business issues for your company. Why? You are not as emotionally connected to the other party involved as you would be if it were a family member sitting on the other side of the table. 

The most common emotions people experience during mediation include the following:

  • Empathy
  • Anger
  • Sadness
  • Happiness
  • Relief

How to Remain Composed During Mediation

It is important to the outcome of your case to remain composed during mediation. Emotional intelligence in mediation can make or break your situation. Below, you will find some easy tips to follow that can help you stay calm during mediation:

  • Be patient
  • Remain objective
  • Take a minute to breathe
  • Evaluate all proposed solutions honestly
  • Offer alternative solutions
  • Use objectivity to support your ideas and not emotions
  • Do not interrupt
  • Be respectful
  • Your body language says just as much as your words
  • Do not place blame (use “I” statements)
  • Take breaks

Don’t be afraid to request time with your attorney alone or to step out of the room for a couple of minutes to regain your composure. Remaining calm can get you a lot further in mediation than placing blame, yelling, crying or insulting your spouse or business partner.

emotions in mediation

Headed for Mediation? Speak with an Experienced Mediator from Shapiro Mediation Today

If you are headed for mediation to finalize your divorce or to resolve a contract dispute, you need to remain calm and composed. Letting your emotions get the best of you in mediation can wind up hurting your chances of being successful. When going to mediation, be sure to speak with an experienced mediator from Shapiro Mediation. We will be able to answer your questions and explain what to expect. Call our office at (339) 298-7733 to schedule an appointment today.